Frequently Asked Questions

Customer satisfaction is our top priority, and our customer service representatives are available around the clock to answer any questions or concerns you might have. Please feel free to contact us through the contact section of our website, or give us a phone call. Here are some of our common inquiries...

Do the meals need to be heated upon delivery at the school?

No. Meals are delivered by responsible and timely drivers at the appropriate temperatures, making the lunch program a hassle-free and convenient option.

How do I know if my school is eligible?

Henry the Hippo Lunch Management Program is located in Brooklyn, NY, and caters to schools across the entire New York City.

How do I schedule a free lunch trial?

Just fill out the free trial form and a representative will contact you to confirm your date.

Do you offer alternative meals for allergies?

Of course ! Our team will consult with your staff to make sure each child's meal is appropriate for him/her.

How do I sign up?

To register for your School's Lunch Program provided by Henry the Hippo, simply click the green "Free Trial" button on the top right hand corner of our website. Fill out the form to schedule a trial day, free of charge. A customer service representative will contact you to confirm the scheduling and answer any further questions you may have.